Cancel and refund

In short: you can cancel any time, and your plan stays active until the end of the period you already paid for. Partial periods are not refunded. Billing is handled by Dodo Payments.

Cancelling

Cancel from your billing settings. When you cancel:

• your plan keeps working until the end of the current billing period,
• it does not renew after that,
• and you drop to the Free plan, keeping your profiles and history.

There is nothing to lose by cancelling early in a period; you keep access until the paid period runs out.

Refunds

Refunds are not provided for partial billing periods. If you cancel mid-cycle, you keep access to the end of that cycle rather than getting a prorated refund.

Trials

A trial converts to the full plan at the end of its window. To avoid the charge, cancel before the trial window ends. See Free trial.

Who handles billing

VoiceMoat uses Dodo Payments as its merchant of record. That means Dodo processes your payment, its name appears on your card statement, and it handles any tax (such as India GST) at checkout. Your receipts and invoices come from that checkout.

Common questions

Will I keep my data if I cancel? Yes. Your profiles, voice, drafts, and history stay. You just move to the Free limits until you resubscribe.

Whose name is on my card statement? Dodo Payments, our merchant of record, not VoiceMoat directly.

How do I stop a trial from charging me? Cancel before the trial window ends. After it converts, normal cancellation applies (access to the end of the paid period, no partial refund).

I have a billing question that is not here. Contact us at [e-mail] and we will sort it out.